Ebooks are delivered immediately via "Bookfunnel." Look for an email from Bookfunnel, and follow directions to select the e-reader format of your choice (ie. kindle, iBooks, nook, .pdf).

All physical orders besides paperbacks are processed within 3 to 6 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Potential delays cannot be avoided, and are to be expected during times of hazardous weather, pandemic, or civil unrest.

Some items are subject to delays by customs and international processing.

Domestic Shipping Rates and Estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Rolling Scroll Publishing is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at whit@whitmcclendon.com with your name and order number, and we will look into it for you

Paperback Shipping Information

Order Delivery time:

Autographed Paperbacks are shipped within 24 hours of order depending on in-stock availability. In some situations, your order may be delayed by low supplies and may be subject to a wait time. Delayed orders will be notified via email an estimated date of shipping.

All other paperbacks need 10-14 days for delivery if free shipping is selected.

All orders are shipped USPS & Delivered 5-7 business days from the shipping date.

FLAT RATE SHIPPING ON ALL USA ORDERS $4

ORDERS OUTSIDE THE USA ARE SUBJECT TO USPS INTERNATIONAL RATES

Refunds/Returns

We have a 30-day return policy on all products except paperback books, which means you have 30 days after receiving your non-paperback book item to request a return.

Paperback books will not be accepted as return for refund. If your paperbook arrives damaged, contact whit@whitmcclendon.com and we will work to evaluate the issue and make it right.

Damages and issues

Please inspect your order upon reception and contact us immediately if the

item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Contact whit@whitmcclendon.com for exchanges

Refunds

Initiate the refund process by contacting whit@whitmcclendon.com Please provide 3 business days to process.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.